nonconformities

Date of occurrence

05-06-2025

Year

2025

Category

Delivery

Other

Quality

Safety

Labelling

Sales order no.

SO018745

Purchase order

Observer

End user

Observer name

Case

The customer returned the product because the quality did not meet the customer's expectations. The customer wanted a coarser breading.

Root cause

Quality requirements are not agreed with the customer.

Corrective action by

Other

Corrective action

DFDS will pick up the pallet on 11-06-2025 and return it to LL Cold.
16-06-2025: The pallet has arrived at LL Cold.
16-06-2025: Credit note SC100844 has been printed.

Action level

Action is required

Rapid alert system

Alert

email form

This case was forwarded to This email address is being protected from spambots. You need JavaScript enabled to view it.

Please call the Q-department after completing the form

Monitor level

Check next delivery

Message to be included in acceptance control of next delivery (Text in Danish)

Monitor selected

Resend notification

Production date

Lot no

Link to documentation

Approved by

Birgitte Hundrup

Concluded