nonconformities

Date of occurrence

17-06-2025

Year

2025

Category

Quality

Delivery

Quality

Safety

Labelling

Sales order no.

SO019101

Purchase order

Observer

End user

Observer name

Case

The customer complains about the quality of the fish. According to the customer, the fish is not whole but cut into shapes.

Root cause

The quality is not aligned with the customer.

Corrective action by

Self / in-house

Corrective action

The item is being returned. Booked DFDS to pick up Friday 20-06-2025
19-06-2025: Created credit note SC100848
25-06-2025: The item has arrived in stock and the credit note has been printed

Action level

Action is required

Rapid alert system

Alert

email form

This case was forwarded to This email address is being protected from spambots. You need JavaScript enabled to view it.

Please call the Q-department after completing the form

Monitor level

Check next delivery

Message to be included in acceptance control of next delivery (Text in Danish)

Monitor selected

Resend notification

Production date

Lot no

Link to documentation

Approved by

Birgitte Hundrup

Concluded