nonconformities

Date of occurrence

03-07-2025

Year

2025

Category

Delivery

Temperature

Quality

Safety

Labelling

Sales order no.

20397

Purchase order

Observer

Retailer / Cater

Observer name

PP customer

Case

Order returned to Coldstore due to discrepancy in temperature. Divergent opinion regarding temperature of delivered goods upon receipt. Carrier's log has been checked and found to be in order.

Root cause

Divergent opinion regarding temperature of delivered goods upon receipt.

Corrective action by

Transport

Corrective action

Item returned to Coldstore
Credit note SC100884 issued to customer

Action level

Action is required

Rapid alert system

Alert

email form

This case was forwarded to This email address is being protected from spambots. You need JavaScript enabled to view it.

Please call the Q-department after completing the form

Monitor level

Check next delivery

Message to be included in acceptance control of next delivery (Text in Danish)

Monitor selected

Resend notification

Production date

Lot no

Link to documentation

Approved by

Birgitte Hundrup

Concluded