nonconformities

Date of occurrence

08-09-2025

Year

2025

Category

Delivery

Missing delivery

Quality

Safety

Labelling

Sales order no.

SO021815

Purchase order

Observer

End user

Observer name

Case

On order SO021815, Skibby Røgeri had ordered the last 12 crt of eel from stock. JG only had 11 crt. standing.

Root cause

Stock count error - human error

Corrective action by

Cold storage

Corrective action

JG has been contacted and it has been agreed that PP will send a credit note to Skibby smokehouse for 1 krt and forward the invoice to JG
11.09.25: Credit note SC100918 to Skibby smokehouse and order SO021891 to JG invoice SI019453

Action level

Action is required

Rapid alert system

Alert

email form

This case was forwarded to This email address is being protected from spambots. You need JavaScript enabled to view it.

Please call the Q-department after completing the form

Monitor level

Check next delivery

Message to be included in acceptance control of next delivery (Text in Danish)

Monitor selected

Resend notification

Production date

Lot no

Link to documentation

Approved by

Birgitte Hundrup

Concluded