nonconformities

Date of occurrence

21-09-2025

Year

2025

Category

Delivery

Quality

Safety

Labelling

Sales order no.

SO021994

Purchase order

Observer

Observer name

Case

Upon receipt, the customer is missing 2 cartons of item no. 13241VL - Nothern Rock SOle 80-120.

Root cause

Picking error at coldstore. Human error.

Corrective action by

Corrective action

22.09.25: LL Cold confirms that 2 cartons were missing from the pallet
26.09.25: Credit note SC100935 issued

Action level

Action is required

Rapid alert system

Alert

email form

This case was forwarded to This email address is being protected from spambots. You need JavaScript enabled to view it.

Monitor level

Check next delivery

Message to be included in acceptance control of next delivery (Text in Danish)

Monitor selected

Resend notification

Production date

Lot no

Link to documentation

Approved by

Birgitte Hundrup

Concluded