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nonconformities
nonconformities
Date of occurrence
29-09-2025
Case No.
881
Year
2025
Category
Delivery
Last updated
22-10-2025
Delivery
Divergence from order
Quality
Safety
Labelling
Sales order no.
SO022111
Customer
Valio Oy
Purchase order
Observer
Retailer / Cater
Observer name
PP customer
Package error
Case
Wrong item shipped. Customer didnt want 5 ctns from delivery,
Root cause
Picking error at JG Coldstore. Human error.
Corrective action by
Transport
Corrective action
SC100940 issued to customer
SO022258 issued to JG Coldstore
Action level
Action is required
Rapid alert system
No
Alert
email form
This case was forwarded to
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Please call the Q-department after completing the form
Monitor level
Check next delivery
Message to be included in acceptance control of next delivery (Text in Danish)
Monitor selected
Resend notification
Production date
Transporter/Storage
Vendor
Product no.
Lot no
Group case
None
Subcontractor
Link to documentation
Approved by
Birgitte Hundrup
Concluded
Display none