nonconformities

Date of occurrence

15-10-2025

Year

2025

Category

Delivery

Quality

Safety

Labelling

Sales order no.

SO022348

Purchase order

Observer

Observer name

Case

OÜ Sanitex says that they received 2 cartons less of 21230MD. Instead of 24 cartons, they received 22 cartons.
According to the file, 24 were packed.

Root cause

JG Coldstores made a packing error. Human error.

Corrective action by

Corrective action

Credit note SC100956 is issued

Action level

Action is required

Rapid alert system

Alert

email form

This case was forwarded to This email address is being protected from spambots. You need JavaScript enabled to view it.

Monitor level

Check next delivery

Message to be included in acceptance control of next delivery (Text in Danish)

Monitor selected

Resend notification

Production date

Lot no

Link to documentation

Approved by

Birgitte Hundrup

Concluded