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nonconformities
nonconformities
Date of occurrence
09-10-2025
Case No.
890
Year
2025
Category
Delivery
Last updated
22-10-2025
Delivery
Divergence from order
Quality
Safety
Labelling
Sales order no.
SO022379
Customer
AB Catering Ribe A/S
Purchase order
Observer
End user
Observer name
Package error
Case
According to the customer, they have only received 13 cartons instead of 14 cartons of 25340TJ Roti Paratha Plain 5x65g, 24x325g Spring Home.
Root cause
Packing error at JG Coldstores. Human error.
Corrective action by
Cold storage
Corrective action
Credit note SC100957 issued
Action level
Action is required
Rapid alert system
No
Alert
email form
This case was forwarded to
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Please call the Q-department after completing the form
Monitor level
Check next delivery
Message to be included in acceptance control of next delivery (Text in Danish)
Monitor selected
Resend notification
Production date
Transporter/Storage
JG Coldstore ApS
Vendor
Product no.
25340TJ
Lot no
Group case
None
Subcontractor
Link to documentation
Approved by
Birgitte Hundrup
Concluded
Display none
