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nonconformities
nonconformities
Date of occurrence
16-10-2025
Case No.
893
Year
2025
Category
Delivery
Last updated
22-10-2025
Delivery
Divergence from order
Quality
Safety
Labelling
Sales order no.
SO022464
Customer
Svensk Cater Stockholm
Purchase order
Observer
End user
Cold store
Observer name
Package error
Case
The customer has received too few items. 36 cartons have been delivered on order SO022464 / invoice SI019969 14.10.25
Root cause
Packed incorrectly at JG. Human error.
Corrective action by
Other
Corrective action
Checked with JG who confirmed that too few were picked.
20-10 2025: Created credit note SI100959 and printed
Action level
Action is required
Rapid alert system
No
Alert
email form
This case was forwarded to
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Please call the Q-department after completing the form
Monitor level
Check next delivery
Message to be included in acceptance control of next delivery (Text in Danish)
Monitor selected
Resend notification
Production date
Transporter/Storage
Vendor
Product no.
37010KG
Lot no
Group case
None
Subcontractor
Link to documentation
Case files
Approved by
Birgitte Hundrup
Concluded
Display none
