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Case No.
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Case
Transporter/Storage
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Date of occurrence
Case No.
Category
Case
Transporter/Storage
919
( 1 )
No records
05-11-2025
919
Safety
Plastic part in the product I have notified the producer- Jens ...
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918
( 1 )
No records
23-11-2025
918
Delivery
The goods arrived late (Monday instead of Friday) plus: 1 ...
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914
( 1 )
No records
12-11-2025
914
Delivery
Coldstore did not load item to customer
JG Coldstore ApS
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913
( 1 )
No records
17-11-2025
913
Delivery
Coldstore picked wrong item and sent to customer.
JG Coldstore ApS
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912
( 1 )
No records
17-11-2025
912
Quality
18-11-2025. More complaints from end users about dark shrimps. This ...
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910
( 1 )
No records
16-11-2025
910
Delivery
17-11-2025: Customer have received 7 ctns 26041TI (Chickne Karaage) instead ...
JG Coldstore ApS
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907
( 1 )
No records
12-11-2025
907
Delivery
The customer has found that the item has the wrong ...
LL Cold ApS
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906
( 1 )
No records
12-11-2025
906
Quality
13-11-2025, Received an mail from customer that there are dark ...
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905
( 1 )
No records
29-10-2025
905
Quality
Customer complains about frost damage on some of the fish. The ...
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903
( 1 )
No records
03-11-2025
903
Quality
AB Caterings customer U-Poke, is claiming that the product is ...
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902
( 1 )
No records
27-10-2025
902
Delivery
Coldstore loaded wrong goods (Bao Bun) to customer.
JG Coldstore ApS
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899
( 1 )
No records
26-10-2025
899
Delivery
Customer should have had Pangasius steak - received Pagnasius filet.
JG Coldstore ApS
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896
( 1 )
No records
23-10-2025
896
Quality
The customer could not use the 35g item. The customer ...
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895
( 1 )
No records
15-10-2025
895
Quality
1 bag damaged upon arrival
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894
( 1 )
No records
19-10-2025
894
Delivery
The customer received 1 pallet with 3 cartons damaged.
DFDS Køletransport A/S
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893
( 1 )
No records
16-10-2025
893
Delivery
The customer has received too few items. 36 cartons have ...
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891
( 1 )
No records
14-10-2025
891
Delivery
The customer has received 9 cartons of Surimi Chunks item ...
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890
( 1 )
No records
09-10-2025
890
Delivery
According to the customer, they have only received 13 cartons ...
JG Coldstore ApS
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889
( 1 )
No records
15-10-2025
889
Delivery
OÜ Sanitex says that they received 2 cartons less of ...
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888
( 1 )
No records
13-10-2025
888
Delivery
Error in delivery 37050 Spring Roll w/Vegetables Mini Ordered: 16 cartons Received: 15 ...
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886
( 1 )
No records
02-10-2025
886
Delivery
Delivered 4 cartons of 14681PL instead of 14671PL
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885
( 1 )
No records
12-10-2025
885
Delivery
Our customer Brugsen i Nuuk, says they have received 2 ...
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883
( 1 )
No records
06-10-2025
883
Delivery
The customer has returned the item because the size did ...
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882
( 1 )
No records
05-10-2025
882
Labelling
Engelsviken have forgot to label the items with Barcode. New delivery ...
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881
( 1 )
No records
29-09-2025
881
Delivery
Wrong item shipped. Customer didnt want 5 ctns from delivery, ...
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878
( 1 )
No records
11-09-2025
878
Quality
Customer didnt want the goods. Returned to coldstores.
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877
( 1 )
No records
21-09-2025
877
Delivery
Upon receipt, the customer is missing 2 cartons of item ...
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875
( 1 )
No records
23-09-2025
875
Quality
24.09.25: Dark shrimps and with lots of ice. 14.4.2025-30.12.2027 - Lot. ...
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872
( 1 )
No records
17-09-2025
872
Delivery
Error in delivery. LL Cold forgot to pack 3 cartons ...
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871
( 1 )
No records
14-09-2025
871
Delivery
Goods from order partially returned to warehouse in agreement with ...
JN Spedition
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869
( 1 )
No records
30-09-2025
869
Delivery
2 ctn missing at delivery.
Edit
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866
( 1 )
No records
02-09-2025
866
Delivery
2 ctn. missing on arrival Picking error warehouse
Edit
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865
( 1 )
No records
10-09-2025
865
Quality
12-09-2025: Dark shrimps and with lots of ice.
Edit
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864
( 1 )
No records
08-09-2025
864
Delivery
On order SO021815, Skibby Røgeri had ordered the last 12 ...
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862
( 1 )
No records
04-08-2025
862
Delivery
05.08.26 JG discovers that one carton is missing on a ...
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861
( 1 )
No records
02-09-2025
861
Quality
The customer complains about the quality of the product. The ...
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860
( 1 )
No records
02-09-2025
860
Quality
Odden fisk has complained about the quality of the product. ...
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859
( 1 )
No records
02-09-2025
859
Quality
03-09-2025. Same as the last cases. No differences.
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858
( 1 )
No records
20-08-2025
858
Delivery
4 ctn 31105RI arrived damaged to customer. 15 ctn. 30660RA arrived ...
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857
( 1 )
No records
28-07-2025
857
Delivery
4 ctn. missing on delivery
Edit
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856
( 1 )
No records
26-08-2025
856
Delivery
Customer received 8 ctn. less than ordrered
Edit
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848
( 1 )
No records
12-08-2025
848
Delivery
The freight forwarder's subcontractor delivered the customer's shipment in a ...
JN Spedition
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846
( 1 )
No records
14-08-2025
846
Delivery
Error in delivery to the customer.
Edit
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845
( 1 )
No records
14-08-2025
845
Delivery
Error in delivery to the customer.
Edit
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844
( 1 )
No records
05-08-2025
844
Delivery
Typing error - customer received items they dont sell
Edit
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843
( 1 )
No records
10-08-2025
843
Delivery
Error in delivery to the customer.
Edit
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842
( 1 )
No records
10-08-2025
842
Delivery
11-08 2025: Purchase PO02920 Seasam Food has received 2 cartons ...
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841
( 1 )
No records
20-07-2025
841
Delivery
18-07 2025: Thermo Transit forgot to pick up an order ...
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840
( 1 )
No records
06-08-2025
840
Delivery
Föh sends 8 krt Pighaj patches back. The item was ...
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839
( 1 )
No records
10-08-2025
839
Delivery
Coldstore picked wrong
Edit
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838
( 1 )
No records
22-07-2025
838
Delivery
discrepancy in delivery 40 ctn not invoiced
Edit
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837
( 1 )
No records
27-07-2025
837
Delivery
1 ctn missing on delivery
Edit
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836
( 1 )
No records
07-08-2025
836
Delivery
Coldstore didn't notice 1 ctn. missing form the pallet when ...
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835
( 1 )
No records
03-07-2025
835
Delivery
Order returned to Coldstore due to discrepancy in temperature. Divergent ...
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834
( 1 )
No records
12-06-2025
834
Delivery
Customer claimed temperature divergence from allowed range upon delivery
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833
( 1 )
No records
06-08-2025
833
Safety
Customer finds metal disc in deep-fried breaded fish. The item is ...
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832
( 1 )
No records
22-07-2025
832
Delivery
Error in delivery. Missing 2 krt.
Edit
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831
( 1 )
No records
29-07-2025
831
Delivery
Error in delivery. The customer had ordered 4 boxes of ...
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830
( 1 )
No records
20-07-2025
830
Delivery
nemlig has returned items that were not coherent with their ...
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829
( 1 )
No records
29-07-2025
829
Delivery
Damage to goods: 2 pallets from JG, Slagelse to LL ...
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828
( 1 )
No records
29-07-2025
828
Delivery
Dorado just reported 2 bags of Vannamei16-20 PD missing in ...
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827
( 1 )
No records
06-07-2025
827
Labelling
The Finnish and Swedish text is missing on the label
Edit
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825
( 1 )
No records
17-07-2025
825
Delivery
Coldstore underpacked 14 of 16 ordered - 2 ctn. missing ...
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824
( 1 )
No records
13-07-2025
824
Delivery
Coldstore picked wrong amount
Edit
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822
( 1 )
No records
20-08-2025
822
Delivery
Customer received wrong item - picking error Coldstores
Edit
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819
( 1 )
No records
10-07-2025
819
Quality
Product is missing part of the crumbing.
Edit
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817
( 1 )
No records
06-07-2025
817
Delivery
07-07 2025: Farutex received pallet of norway lobster claves and ...
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815
( 1 )
No records
01-07-2025
815
Quality
Jysk Seafood cannot use the product because the product cannot ...
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814
( 1 )
No records
26-06-2025
814
Delivery
LL Cold has packed 13 cartons of Black Tiger PD ...
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813
( 1 )
No records
30-06-2025
813
Delivery
1 box missing on delivery
Edit
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812
( 1 )
No records
30-06-2025
812
Delivery
Item damaged while loading - shipped to customer
Edit
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809
( 1 )
No records
18-06-2025
809
Labelling
Dating and LOT details were printed on top of generic ...
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808
( 1 )
No records
25-06-2025
808
Delivery
Incorrectly invoiced
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807
( 1 )
No records
26-06-2025
807
Delivery
PP sales typed in wrong item
Edit
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806
( 1 )
No records
02-06-2025
806
Delivery
Overdelivery order 7147164 / SO019693
Edit
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805
( 1 )
No records
26-06-2025
805
Delivery
PP sales booked same order twice
Edit
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804
( 1 )
No records
09-06-2025
804
Delivery
Warehouse packet wrong cases, customer should have had 38010SL, received ...
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803
( 1 )
No records
17-06-2025
803
Delivery
PP sales entered the wrong item 18265EK, it should have ...
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802
( 1 )
No records
09-06-2025
802
Delivery
1 pallet of 2 was left behind in warehouse and ...
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801
( 1 )
No records
19-06-2025
801
Delivery
DAGROFA Ishøj two orrders entered by sales. (SO020009 + SO020059) ...
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800
( 1 )
No records
22-06-2025
800
Delivery
JG Coldstore delivered 30695NV instead of 30690NV. Concerning orders: SO019859; SO019887; ...
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799
( 1 )
No records
12-06-2025
799
Delivery
Cold store handed out wrong item. Collected and returned to warehouse
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798
( 1 )
No records
17-06-2025
798
Quality
Temperature is not correct.
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797
( 1 )
No records
24-06-2025
797
Delivery
Warehouse could not locate 1 pallet with 15 boxes of ...
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795
( 1 )
No records
24-06-2025
795
Delivery
Customer missing 1 pallet of ordered 3 upon arrival. Shipped ...
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794
( 1 )
No records
24-06-2025
794
Delivery
Customer received 72 ctn Gyoza w/chicken - should have received ...
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793
( 1 )
No records
23-06-2025
793
Delivery
8 cartons damaged upon receipt
Edit
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792
( 1 )
No records
23-06-2025
792
Delivery
The cartons were stacked incorrectly, so everything in the container ...
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789
( 1 )
No records
18-06-2025
789
Delivery
The customer has noticed that they have only received 8 ...
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788
( 1 )
No records
17-06-2025
788
Quality
The customer complains that the quality does not meet expectations ...
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787
( 1 )
No records
17-06-2025
787
Quality
The customer complains about the quality of the fish. According ...
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785
( 1 )
No records
15-06-2025
785
Quality
1 box of bad ebi fry - see similar cases ...
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784
( 1 )
No records
05-06-2025
784
Quality
The product is soaked in dill pickle. Temperature too high upon ...
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783
( 1 )
No records
05-06-2025
783
Delivery
The customer returned the product because the quality did not ...
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782
( 1 )
No records
04-06-2025
782
Delivery
Orders SO019757 and SO019756 to Hanstholm Fisk og Skaldyr were ...
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781
( 1 )
No records
02-06-2025
781
Delivery
The customer has received the wrong product. PP has ordered 10 ...
Edit
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780
( 1 )
No records
04-06-2025
780
Delivery
We have received claim form from MAKRO informing that we ...
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779
( 1 )
No records
04-06-2025
779
Delivery
Goods from order SO019069 returned partially to PP - 63 ...
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778
( 1 )
No records
02-06-2025
778
Delivery
Order diverged on delivery from packed order - 5 ctn ...
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777
( 1 )
No records
02-06-2025
777
Delivery
Warehouse picked 1 ctn instead of 4 ctn
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